Your remittance files contain patient information. This is exactly how we handle them, before you send anything.
Nothing. This website has no forms and collects no names, emails or patient information. Requesting a report takes you to our app, and booking a call takes you to our scheduling page, where you enter only your contact details.
Please do not send patient information by email or through any form. Files move through a separate, HIPAA-eligible system that this website has no connection to.
Every practice signs a Business Associate Agreement with us before sharing a single file.
Every vendor that handles your files, from file sharing to cloud hosting to claims processing, has signed a BAA with us. We do not send patient information to any outside tool or service that has not.
After you request a report, we send the agreement. Once it is signed, you share your remittance files through a HIPAA-eligible file share, never through this website.
Files are encrypted in transit and at rest.
Only our own staff, and only to do the work you asked for. Access is through individual logins with two-factor authentication.
Inside your own systems, your EHR, clearinghouse and payer portals, we work through accounts you create for our team, so you decide what we can see and can remove it at any time.
Owners ask hard questions, and should. Ask for our BAA, or anything on this page, before you send a thing.
Email raj@lockleyhealth.com or book a 15-minute call .